Effective date: January 1, 2023
We at Learning Explorer, Inc. ("Learning Explorer", "ScootPad," "we," "us," "our") know that you
care about how your personal information is used and shared, and we take your privacy
seriously. By accessing or using the Services (including without limitation the mobile
version of the ScootPad.com website (the "Mobile Site") and the ScootPad mobile
application(s) available via the Apple App Store and the Android Marketplace (collectively,
the "Mobile Application"), you acknowledge that you accept the practices and policies
use here without defining them have the definitions given to them in the Terms of Service.
Please read on to learn more about how we collect and use your information; if you have any
questions or concerns regarding our privacy practices, please send us a detailed message to
users, including our treatment of personally identifiable information. This policy does not
apply to websites or practices of companies that ScootPad does not own or control, or to
individuals that ScootPad does not employ or manage, including providers of Publisher
How is children's personal information treated?
personally identifiable information of individual, non-student registrants of the Services.
References to "Children's Personal Information" only apply to personally identifiable
information of users who have registered for the Services as minor students (i.e., students
under the age of 18). General references to "information" apply to all users.
COPPA requires that online service providers obtain parental consent before they collect
personally identifiable information online from children who are under 13. ScootPad does NOT
collect, request or allow any student (not just those under 13) to save or share any
personally identifiable information. We only allow student's school, district, and/or
teacher to enter a student's first name (last name is optional) for identifying the student
within a classroom. If you are a student under 13, please do not send any personal
information about yourself to us. If we learn we have received any personal information from
a student under 13, we will delete that information as quickly as possible. If you believe
that a student under 13 may have provided us personal information in violation of this
paragraph, please contact us at ScootPad@LearningExplorer.com.
What information does ScootPad display or collect?
- Information You Provide to Us.
We receive and store any information you knowingly enter on the Services, whether via
computer, mobile phone, other wireless device, or that you provide to us in any other
way. This information may include, without limitation, Personal Information such as your
name, user name, email address, phone number, profile picture, school affiliation and
location, billing and payment information, and any other information necessary for us to
provide our Services. If you are a student, the only Children's Personal Information we
require is their first name (last name is optional). If you are a teacher, and you use
our referral service to tell another teacher about our Services, we will ask you for
that teacher's name and email address.
- Information Collected Automatically.
We receive and store certain types of usage information whenever you interact with the
Services; this information is not Personal Information or Children's Personal
Information. For example, ScootPad automatically receives and records information on our
server logs from your browser including your IP address, ScootPad cookie information,
and the page you requested. We also record the details of your activity on the Services,
and the number and frequency of visitors to our site and its components.
When you download our Mobile Application, we automatically collect information on the
type of device, name and version of the operating system, name and version of the
application, whether the currently logged in user is a teacher, student, or other user
type, the numerical mobile device user ID, as well as actions performed by the user in
accessing the Mobile Application ("Mobile Usage Information," which is considered part
of "usage information" as described above). However, we do not ask you for, access or
track any geographic-location-based information from your mobile device (i.e., any
information regarding where your mobile device is located on the globe at a particular
time) at any time while downloading or using our Mobile Applications. For clarity, this
does not prevent us from asking you what school you are affiliated with.
We also use mobile analytics software to allow us to better understand the functionality
of our Mobile Application and Mobile Site on your mobile device. This software may
record information such as how often you use the Mobile Application, the events that
occur within the Mobile Application, aggregated usage information, performance data, and
where the application was downloaded from; this information is considered Mobile Usage
Cookies are alphanumeric identifiers that we transfer to your computer or mobile device
to enable our systems to recognize your computer or device and tell us how and when
pages in our site are visited and by how many people. ScootPad cookies do not collect
Personal Information or Children's Personal Information, and we do not combine the
general information collected through cookies with other Personal Information or
Children's Personal Information to tell us who you are or what your user name or email
address is. Most browsers have an option for turning off the cookie feature, which will
prevent your browser from accepting new cookies, as well as (depending on the
sophistication of your browser software) allowing you to decide on acceptance of each
new cookie in a variety of ways. We strongly recommend that you leave the cookies
activated, however, because you may not be able to log in or use many of the Services'
most attractive features without cookies enabled. Our partners, affiliates, and service
providers may also transmit cookies to your computer or mobile device, to help provide
you with an optimal online experience. For example, if you are playing a learning game
offered by a Publisher, that Publisher may transmit cookies to you, allowing you to save
Policy and we do not have access or control over such cookies.
The Services may also contain electronic images known as web beacons (sometimes called
single-pixel gifs) and are used along with cookies to compile aggregated statistics to
analyze how the Services are used.
What does ScootPad use my information for?
When you use the Services, you may set up your personal profile, form relationships,
send messages, perform searches and queries, and transmit information through various
channels, depending on the category of user ("User Category") you are registered as, and
as permitted by the functionality of the Services. The information we gather from users
enables us to personalize and improve our services, and allows users to set up a user
account and profile through the Services.
- Personal Information.
The Personal Information you provide is used for such purposes as responding to your
requests for certain information and services, customizing your experience, and
communicating with you about the Services.
- Children's Personal Information.
We use the Children's Personal Information for creating your individual account (which
will identify you within your Limited Access Groups), customizing your experience, and
for sending you notifications via the Services from your teacher, school, district,
fellow Limited Access Group members, and from ScootPad (regarding your use of the
Services) ("Notifications"). Please note that your parent or guardian, as well as an
administrator from your school and/or district, can view all activity and content
associated with your student account, including your Children's Personal Information.
- Your email address.
If you provide us your email address, we may send you email communications. Web beacons
may also be used in some of our emails to let us know which emails (and which links
within those emails) have been opened by recipients. This allows us to gauge the
effectiveness of our customer communications. If you are a student, we will only use
your email address to send you Notifications. To opt out of receiving emails from us,
please contact us at ScootPad@LearningExplorer.com.
Please note that if you do not want to receive legal notices from us via email, such as
online with a new consent, i.e., requiring you to click "I agree" before continuing to
use the Services.
- Your friend's email address.
If you are a teacher and you provide us with another teacher's name and email address,
we will automatically send that teacher an email inviting him or her to visit the
Services. We store this information for the sole purpose of sending this email (and, if
applicable, subsequent "reminder" emails) and tracking the success of our referral
program. The referred teacher may contact us at ScootPad@LearningExplorer.com to
request that we remove this information from our database.
- Usage Information.
ScootPad uses this type of aggregate data to enable us to figure out how often users use
parts of the Services, so that we can make the Services appealing and relevant to as
many users as possible, and customize and improve those Services. Additionally, certain
usage-related information may be viewable in your user profile that may be displayed to
other users, depending on your User Category; for example, a "success story" may be
displayed in your profile indicating your own experience using ScootPad.
- Mobile Usage Information.
This information is used to determine the mobile device capabilities, compatibility and
usage trends which allow us to better understand which mobile devices we should support
and what features are most frequently used.
Will ScootPad share any of the Personal Information or Children's Personal Information it
ScootPad collects very limited user information (Personal Information) and with regards to
Children's Personal Information ScootPad only collects a student's first name. We neither
rent nor sell your Personal Information or Children's Personal Information; we may use your
Personal Information and Children's Personal Information in personally identifiable form
only as described below. Again, please note that references to "Personal Information" only
apply to personal information of individuals who are not students.
We employ other companies and people to perform tasks on our behalf and need to share
your information with them to provide products or services to you. Examples include
sending email, analyzing data, processing payment, and providing user services. Unless
we tell you differently, ScootPad's agents do not have any right to use Personal
Information or Children's Personal Information we share with them beyond what is
necessary to assist us.
- User Profiles.
If your User Category allows it, you may choose to populate your user profile on the
Services with Personal Information or Children's Personal Information, including,
without limitation, your name, photograph, and school affiliation. This user profile
information will be displayed to other users to facilitate user interaction within the
Services or facilitate interaction with ScootPad. If you are a student, the only users
who may view your profile are those who belong to your Limited Access Group(s). However,
please keep in mind that information (whether Personal Information or Children's
Personal Information or not) or content that you voluntarily disclose online (in
"communities," your Limited Access Groups, to your connections, in comments to our blog,
etc.) becomes available to other users and can be collected and used by others, in
accordance with the privacy settings you select in your account preferences, or in
accordance with the User Category to which you belong. Any images, captions or other
content that you submit to the Services in a manner any other user can view may be
redistributed through the Internet and other media channels. For example, if you are a
student, the content you contribute in your Limited Access Group(s) will be displayed to
other members of that Limited Access Group; however, we cannot control what members of
your Limited Access Group will do with such content after you have disclosed it. Your
name may be displayed to other users when you upload images or videos or send messages
through the Services and other users can contact you through messages and comments.
- Communication About the Services or in Response to User Requests.
As part of the Services, you may receive from ScootPad (depending on your User Category)
email or other types of communication relating to your use of the Services or your user
profile. You acknowledge and agree that by posting information on the Services or
otherwise using the Services, ScootPad and its agents may send you email, contact you or
engage in other communication that they determine relate to your profile or use of the
Services. If you disclose your email address to ScootPad, depending on your User
Category, we may use it to send updates, a newsletter or other news regarding the
Services, or to simply send Notifications.
- Business Transfers.
As we develop our business, we may buy or sell assets or business offerings. User
information may be one of the transferred business assets in such a transaction. We may
also transfer such information in the course of corporate divestitures, mergers, or any
dissolution. In such cases, our vendors and/or surviving entity will continue to abide
by the same privacy and security policies outlined in this agreement.
- Protection of ScootPad and Others.
We may release Personal Information or Children's Personal Information when we believe
in good faith that release is necessary to comply with the law (such as to comply with a
subpoena); enforce or apply our Terms of Service and other agreements; or protect the
rights, property, or safety of ScootPad, our employees, our users, or others. We will
try to give you notice if we release information for these reasons, but please
understand that we reserve the right not to, as it may not be practical, legal, or safe
to do so.
Is information about me secure?
Your ScootPad account Personal Information or Children's Personal Information is protected
by a password for your privacy and security. We also use coding practices which take steps
to prevent attack on our Services from web browsers and malicious scripts, by processing all
actions through several permission verifications checks. In addition, we conduct internal
reviews of our data collection, storage and processing practices, as well as an assessment
of our encryption and physical security measures to guard against unauthorized access to
systems where we store personal data.
You may help protect against unauthorized access to your account and Personal Information or
Children's Personal Information by selecting and protecting your password appropriately and
limiting access to your computer and browser by signing off after you have finished
accessing your account.
When you enter sensitive information (such as financial information) in our Store or when
purchasing a subscription, we encrypt the transmission of that information using secure
socket layer technology (SSL).
ScootPad endeavors to keep your information private; however, we cannot guarantee security.
Unauthorized entry or use, hardware or software failure, and other factors may compromise
the security of user information. For additional information about the security measures we
use in connection with the Services, please contact us at ScootPad@LearningExplorer.com.
The Services contain links to other sites. We are not responsible for the privacy policies
and/or practices on other sites (but you should read all third parties' privacy policies to
ScootPad on the Services.
What information can I access?
We allow you to access the following information about you for the purpose of viewing, and
in certain situations, updating or deleting that information. This list may change as the
Services change. You may currently access the following information, if your User Category
allows you to input any of the following:
- information in your user profile
- user connections list, your classes/groups (including other classes/groups)
- user preferences
- content in your account
If you are would like to request that Children's Personal Information regarding your child
be updated or deleted, please contact us at ScootPad@LearningExplorer.com
and we will promptly process your request.
To request removal of your Personal Information or Children's Personal Information from our
public forums, contact us at ScootPad@LearningExplorer.com.
In some cases, we may not be able to remove your information, in which case we will let you
know if we are unable to do so and why.
Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to
ask us for a notice identifying the categories of personal information which we share with
our affiliates and/or third parties for marketing purposes, and providing contact
information for such affiliates and/or third parties. If you are a California resident and
would like a copy of this notice, please submit a written request to ScootPad@LearningExplorer.com.
What other choices do I have?
You can always opt not to disclose information, even though it may be needed to take
advantage of certain of our features.
You are able to update or delete certain information, as described in the "What information
can I access?" section above. You may request deletion of your ScootPad account by emailing
that some unrevised information may remain in our records after revision of such information
or deletion of your account, or in cached and archived pages. Some information may remain
viewable elsewhere to the extent that it was copied or stored by other users. We may use any
aggregated data derived from or incorporating your Personal Information after you delete
your information, but not in a manner that would identify you personally.
We will retain your Personal Information or Children's Personal Information for as long as
your account is active or as long as needed to provide you the Services; we also may retain
and use your information as we deem it necessary to comply with our legal obligations,
resolve disputes, and to enforce our agreements.
information is collected. If we make changes in the way we use Personal Information or
Children's Personal Information, we will notify you via email or by posting an announcement
on the Services when the change becomes effective. Users agree to be bound by any changes to
What About Other Websites Linked to Our Site?
We are not responsible for the practices employed by websites linked to or from ScootPad nor
the information or content contained therein. Often, links to other websites are provided
solely as pointers to information on topics that may be useful to the users of our Services.
Please remember that when you use a link to go from ScootPad to another website, our Privacy
Policy is no longer in effect. Your browsing and interaction on any other website, including
websites which have a link on ScootPad, is subject to that website's own rules and policies.
Please read over those rules and policies before proceeding.
What if I'm in a different country?
When you use the Services, you are consenting to have your data transferred to and processed
in the United States. All of ScootPad's servers are currently in the United States, and we
aren't able to process your information within the borders of any other country. Given this
limitation, if your use of the Services or disclosure of certain information to ScootPad
would violate any law that is applicable to you, your right to use the Services and/or
disclose such information is revoked, as it is wherever use of the Services is prohibited by
law (as described in the Terms of Service).
with the CAN SPAM Act of 2003 and the US Safe Harbor Privacy Principles of Notice, Choice,
Onward Transfer, Security, Data Integrity, Access and Enforcement. We take all of your
concerns seriously and will review any written complaints received by us. We will cooperate
with the appropriate regulatory authorities, including local data protection authorities, to
resolve any complaints regarding the transfer of personal data that cannot be resolved
between any of our members and us.
Has ScootPad signed the Student Privacy Pledge?
Yes. To reaffirm our commitment to keep student data safe and secure, we joined other
notable K-12 technology pioneers such as Google, Apple and Microsoft in signing the Student
Privacy Pledge. Read more about the Student Privacy Pledge online at http://www.studentprivacypledge.org.
Have a question about privacy or terms?
Send us an email